March, September 2021: Mobile networks are being improved in March boosting speed, performance and coverage. There is a small chance these upgrades may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.
Symptoms could include intermittent sound, blocky images (pixelation) or loss of TV signal.
Free support is available from Restore TV. Restore TV’s role is to ensure people can continue to enjoy free to view TV when mobile is upgraded in their area. It provides help to anyone experiencing interference to TV services caused by mobile signals. Restore TV offers additional support for people who are 75 years of age or older, are registered blind or partially sighted or receive any of the following benefits: personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner’s Mobility Support.
Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.”
“If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.
“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”
Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.
Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster and whose TV aerial is close to a mobile mast.
For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.
Any viewers who experience new interference to free to view TV should contact Restore TV on:
- 0808 13 13 800 (free from landlines and mobiles)
For more information, please visit restoretv.uk
The Environment Agency has launched an online virtual exhibition room to provide you and your community with information about this year and next year’s work.
Please use this link: https://eaousewashesbanks.co.uk/
The room will be open until the end of July. We hope you find the information useful and please don’t forget to complete the online feedback form, we want to know what you liked and what we can do better.
Pre start newsletter for your information: Newsletter_June2021
If you have any questions don’t hesitate to contact:
Monica Stonham, Public Liaison Officer on behalf of the Environment Agency
Tel – 07534 457348, Email – OuseWashesProjectEA@gmail.com
To find out more about the Ouse Washes works go to our webpage: Ouse Washes Section 10 works
Monday to Friday, 8am to 6pm, Email: firstname.lastname@example.org
Telephone 03708 506 506, Minicom (for the hard of hearing) 03702 422 549
Environment incident hotline
Telephone (24 hour service) 0800 80 70 60
Telephone (24 hour service) 0345 988 1188
Type talk (for the hard of hearing) 0345 602 6340
Highways England has started work on improvements to the Guyhirn junction between the A47 (Fen Road to South Brink) and the A141 (March Road). Find our more by visiting www.highwaysengland.co.uk/guyhirn
March 2021 Update
#StandFirm focusses on the personal testimonies of local people who have been impacted by Covid-19. We are encouraging people to Stand Firm against Covid, stay home, protect families and protect communities. To view personal testimonies view:
December 2020 Update
Help prevent the spread of COVID through December and the Christmas period. This is to try to reduce the number of cases, save lives and avoid a Tier 3 situation occurring as we move into January. Visit:
The messages and images in this toolkit focus on activities and ideas that people can do in the run-up to Christmas that will keep them COVID-safe. There’s also a special video from Father Christmas!
November 2020 Update
For Cambridge City, Peterborough City and District Council Hubs,
including help or assistance for individuals:
Covid-19 Co-ordination Hubs info and contacts.pdf
For Fenland District Council (FDC),
including help for residents, help for businesses, Shielded Group and FDC Hub visit:
For national advice visit: www.nhs.uk/conditions/coronavirus
If you are a care home, elderly, have young children, have a health condition or a medical dependency on electricity – you may be eligible for priority treatment during a power cut so that you get power back on more quickly. If this aplies to you or someone you know PLEASE contact UK Power Networks freephone 0800 169 9970 or collect a leaflet from the Town Hall.